FeatureFree
Leave & conflicts
Block a day or a few hours — existing bookings are handled safely, no double-ups.
Stylists get sick, weddings happen, machines break. Marking someone away is easy — the hard part is what happens to the bookings already sitting in those hours, and that is exactly what Qudo handles instead of leaving you a list of phone calls.
When leave collides with existing bookings, each one is resolved deliberately: move it to another chair that can do the work, cancel it — the customer is texted that it's cancelled, and your own message, any length, any language, appears on their booking link — or, on Pro+, hand the choice to the customer themselves, whose link then offers new times that actually fit. Nothing is silently dropped, and nothing double-books.
How to set it up
- 1
Block the time
Add leave for a member — a full day or just a few hours. Those slots vanish from the booking page immediately.
- 2
Review the conflicts
If bookings already sat in those hours, the board shows them as conflicts to resolve — nothing is cancelled behind your back.
- 3
Reassign where you can
Move a booking to another chair that offers the same service — the customer gets an SMS naming who they'll see instead.
- 4
Hand the choice to the customer (Pro+)
Can't absorb it? Let the customer decide: their link unlocks so they can pick a new time or cancel, cutoffs waived — the salon caused this change, so the rules bend for them.
- 5
Bulk-cancel a closed day
Closing outright? Cancel the day's bookings in one action. Each customer gets the cancellation SMS (on Pro), and your explanation — sick stylist, Poya, anything, in any language — is shown in full on every booking's link. None of it counts against the customers' records, because it wasn't their doing.
Try it on your own salon
This one is on every plan — free for a one-chair salon.
Next feature: SMS reminders